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Trusted by customer-led product companies
The ALN Cloud Tech Advantage
ALN Cloud Tech automatically unifies your customer
feedback across all data types and builds adaptive AI
models tailored to your feedback architecture, delivering
precise and granular insights.
Get Started
Leading customer feedback intelligence for product development teams
Centralize
Consolidate and organize customer feedback in hours not
days
Centralize all customer feedback in a matter of
minutes - social media, sales calls, support
tickets, community forums.
Automatic data pull with custom business logic
enabled through powerful native integrations.
Customer feedback across all sources is tagged with
the same feedback taxonomy.
Discover
Surface the insights that matter
Go beyond high-level topics and understand granular
reasons behind feedback trends.
Compare and contrast different user segments and
metadata.
Detect and get alerted about anomalously rising
feedback trends.
ACT
Confidently drive product strategy with actionable
insights
Filter signal from noise through AI models tailored
to your feedback architecture.
Compare and Contrast insights across all essential
customer segments - Closed Lost Deals vs. Closed Won
Deals, Power Users vs. Casual Users.
Automated feedback reporting and alerts to up-level
your execution on what matters the most.
Listen, learn, and act on customer feedback
SAP consulting services in different areas for ECC,
S/4HANA, Basis, and BTP
SAP сustom development (ABAP, FIORI, SAPUI5,
Integration)
Developing innovative solutions to support the SAP
infrastructure
Team augmentation with technical SAP consultants
SAP Cloud services SAP Hybris integration
SAP Application Management (AMS) SAP S4 HANA Data
Migration
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ALN Cloud Tech is one of the most powerful tools in
our toolkit. It's very Member-friendly.
We've been able to share how other teams can
modify and self-serve in ALN Cloud Tech It's
bridged a gap to getting access to Member feedback,
and I see all our teams finding ways to use ALN
Cloud Tech to answer Member-related questions.
Dina Mohammad-Laity
VP of Data
Since launching our Voice of Customer program six
months ago, our team has dropped our human inquiry
rate by over 40%, improved customer satisfaction,
and enabled our team to allocate resources to
building features that increase LTV and revenue.
Abishek Viswanathan
CPO, Apollo.io
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The ALN Cloud Tech platform is like the hero team of
data analysts you always wanted - the ability to
consolidate customer feedback from diverse touch
points and identify both ongoing and emerging trends
to ensure we focus on and build the right things has
been amazing. We love the tools and support to help
us train the results to our unique business and
users and the ALN Cloud Tech team is outstanding in
every way.
Larisa Sheckler
COO, Samsung Food
ALN Cloud Tech has transformed our ability to use
feedback to prioritize customers and drive product
innovation. By using Enterpret to centralize our
data, it saves us time, eliminates manual tagging,
and boosts accuracy. We now gain near real-time
insights, measure product success, and easily merge
feedback categories. Enterpret's generative AI
technology has streamlined our processes, improved
decision-making, and elevated customer satisfaction
Nathan Yoon
Business Operations, Apollo.io
ALN Cloud Tech helps us have a holistic view from
our social media coverage, to our support tickets,
to every single interaction that we're plugging
into it. Beyond just keywords, we can actually
understand: what are the broader sentiments? What
are our users saying?
Emma Auscher
Global VP of Customer Experience, Notion
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